Scam - Royal Mail has tried to deliver a parcel -

Published: 20 November 2020

We are informing you of a scam that is going around Powys and thought it wold be best to inform you as scams do not take long to cascade through all boroughs. Please read below for information regarding the scam. 

The scam involves an email which claims Royal Mail has tried to deliver a parcel - and then asks you to pay £1.99 to arrange redelivery.

The style of the email and the low fee makes the scam appear legitimate.

It may look similar to the below – (they do differ)

The email directs you to an official-looking page where you will be asked to give away your bank details.

DO NOT CLICK ON THE LINK. Forward the email to
(this reporting service is run by the National Cyber Security Centre and aims to take down fake websites)


  • Anybody who receives an email claiming to be from the Royal Mail must remember that they will never be asked to pay a redelivery fee.
  • Never input your bank or card information after following a link on any emails that claims it is from the Royal Mail, because it will result in your card details being stolen by criminals.
  • If you have reason to believe that you may have been tricked, it is essential that you contact your bank and cancel your card at once, additionally check your statements for any signs of unauthorised transactions.
  • If you have been the victim of a payment scam, report it to your local police.




DC357 Gareth Jordan
Swyddog Seiberamddiffyn / Cyber Protect Officer

Tim Troseddau Seiber / Cyber Crime Team

Heddlu Dyfed-Powys / Dyfed-Powys Police

Pencadlys Heddlu Dyfed-Powys, Blwch Post 99, Llangynnwr, Caerfyrddin, SA31 2PF

Police Headquarters, Po Box 99, Llangunnor, Carmarthen, SA31 2PF

Please note:
Currently working mainly from home and often not available on my usual extension number.
It is best to contact me via Skype or by Email, and I will get back to you as soon as possible.


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