Easter Bank Holiday 2021 Service Arrangements

Published: 01 April 2021

Easter Bank Holiday 2021 Service Arrangements

Easter Bank Holiday 2021

Please continue to follow the official Welsh Government advice for Wales this Bank Holiday and Stay Safe. More information - https://gov.wales/coronavirus

Customer Services

C2BG (the Council’s Contact Centre) will close at 5pm on Thursday, 1st April 2021 and will re-open at 8am on Tuesday 6th April 2021.

The Emergency out-of-hours service can be contacted on the usual number of 01495 311556 during this period.

The Piper Alarm service will also continue to operate. Enquiries regarding Piper lifeline alarms out of office hours should be directed to 0845 056 8035.

Social Services Duty Team

The Duty Team Office will be closed from 5pm on Thursday, 1st April 2021 and will re-open at 9am on Tuesday 6th April 2021.

During the Easter period please contact the Emergency Duty Team for Social Services on 0800 328 44 32.
Payments & Benefits

If you wish to make a payment a 24-hour automated payment line is available on 0845 604 2635 or payments can be made via our website.

We accept Housing Benefits and Council Tax Reduction applications online - https://www.blaenau-gwent.gov.uk/en/resident/housing-benefit/benefits-online/

Waste & Recycling

Waste & recycling services, including nappy/hygiene collections and green waste will continue as normal. Please place your waste and recycling out for collection by 7am of the day of collection.

Visits to New Vale Household Waste and Recycling Centre in Ebbw Vale can be made by booked appointment only.

You will be turned away if you do not have an appointment. More information – https://www.blaenau-gwent.gov.uk/en/resident/waste-recycling/household-waste-and-recycling-centre/

Registration Service

Registration service will be unavailable on Friday 2nd April 2021 and Monday 5th April 2021. The service will resume on Tuesday 6th April 2021 by appointment only.