Bulky Waste Service - Request And Book Online Only

Published: 15 May 2020

Bulky Waste Service - Request And Book Online Only

Resumes Monday 18th May

Blaenau Gwent County Borough Council will resume a Bulky Waste Collection Service for essential items including household furniture and white goods.

Residents can book a collection from today (Monday 11th May) with the service resuming on Monday 18th May. This service request can only be made online via the Council’s website through My Services.

Click on the following link to request, book and pay for a collection: https://www.blaenau-gwent.gov.uk/en/resident/waste-recycling/bulky-waste-collection-service/

Councillor Joanna Wilkins, Blaenau Gwent County Council, Executive Member for Environment Said:

“The Council is resuming the Bulky Waste Collection Service and we ask our residents to use our online platforms to request and book the service.

Our Contact Centre is focusing on providing critical support to our most vulnerable in the community and those who are shielding through the work of our Virtual Response Teams. Therefore, we ask residents not to contact us through the Contact Centre to request a collection so that we can continue to support these services as a priority.

Please use My Services via the Council’s website www.blaenau-gwent.gov.uk . The Contact Centre will not be able to book a collection for you. If you cannot access the website, please ask a member of your family or a friend to book a collection online on your behalf.

We’re grateful to residents for their patience during this difficult time and thank those who have been storing old items of furniture responsibly whilst waiting for this service to resume. We also ask for residents’ patience going forward, as we refine the service in line with government guidance.”

Payments for the Bulky Waste Collection Service can be made safely online. The online process will provide information on when your waste must be presented at the kerbside. Two metres distance must always be maintained between residents and operatives.

Further details on how to book a collection, along with fees for the service can be found on the following link: https://www.blaenau-gwent.gov.uk/en/resident/waste-recycling/bulky-waste-collection-service/